Frequently Asked Questions
Cescaphe Venues
How many venues does Cescaphe own?
9 venues.
What is the address to my venue?
Cescaphe Ballroom - 923 N 2nd St, Philadelphia, PA 19123
Downtown Club - 600 Chestnut St, Philadelphia, PA 19106
The Lucy - 231 S Broad St, Philadelphia, PA 19107
The Switch House - 1325 N Beach St, Philadelphia, PA 19125
Vie - 600 N Broad St, Philadelphia, PA 19130
Tendenza - 969 N 2nd St, Philadelphia, PA 19123
Water Works - 640 Waterworks Dr, Philadelphia, PA 19130
The Grand Belle - 200 S Broad St, Philadelphia, PA 19102
XIX - 200 S Broad St, Philadelphia, PA 19102
Does Cescaphe have driving directions to my venue?
CLICK HERE detailed driving directions for each venue.
What is the guest’s capacity at my wedding venue?
Cescaphe Ballroom - 300
Downtown Club - 220
Franklin's View - 300
The Lucy - 300
The Switch House - 300
Vie - 600
Tendenza - 240
Water Works at Engine House - 140
Water Works at Mill House Deck - 400
The Grand Belle - 400
XIX - 150
What is my venue Stage Dimension?
Cescaphe Ballroom - 16' x 8'
Downtown Club - 8' x 16'
Franklin's View - 12' x 16'
The Lucy - 8' x 24'
The Switch House - 8' x 24'
Vie - 20' x 30'
Tendenza - 20' x 11'
Water Works at Engine House - No Stage - 7' x 7' Area
Water Works at Mill House Deck - 12' x 24'
The Grand Belle - pending
XIX - pending
What band size is recommended for my venue?
Cescaphe Ballroom - 6-8 piece
Downtown Club - 6-8 piece
Franklin's View - 6-10 piece
The Lucy - 8-12 piece
The Switch House - 8-12 piece
Vie - 8-16+ piece
Tendenza - 9-12 piece
Water Works at Engine House - DJ Only
Water Works at Mill House Deck - 8-16 piece
The Grand Belle - pending
XIX - pending
What is my venue Dancefloor Dimension?
Dancefloor Dimensions are subject to change based on your Final Guests Count & Floorplan.
The following venue dimensions are to give you an idea of where your dancefloor will most likely fall around.
Cescaphe Ballroom - 20' x 22'
Downtown Club - 20' x 24'
Franklin's View - 20' x 24'
The Lucy - 20' x 24'
The Switch House - tentative
Vie - 20' x 24'
Tendenza - 30' x 15'
Water Works at Engine House - 9' x 20'
Water Works at Mill House Deck - 24' x 28'
The Grand Belle - pending
XIX - pending
How early do vendors have access to the venue for setup?
As early as 3 hours prior to your start time.
How early does the wedding party have access to the bridal suite?
As early as 3 hours prior to your start time.
Can the wedding party get ready in the bridal suite?
No, we advise that the wedding party to get ready at the couples home and/or hotel.
Does my venue have wifi?
All Cescaphe venues (except Franklin's View and Water Works) have wifi on-site. However all vendors are encouraged to bring their own hotspots and should not rely on the venue wifi to meet their needs. We also encourage hotspots for any live streaming.
Does my venue have a sound system?
All Cescaphe venues do not provide nor have microphones or sound systems. All microphones & sound systems must be booked through your entertainment company such as the Band, DJ, and/or Musicians.
What is Cescaphe's pet policy?
Dogs can be onsite for ceremony only, must be on a leash at all times, unless processing down the aisle. A dog handler must be present. The dog must leave immediately after the ceremony.
Can I donate leftover food from my wedding?
We do our best to work with our culinary team to limit waste, however due to
health and food safety standards we are not able to donate food that has
already been sitting out.
Cescaphe Wedding Planning
What is the Day of Timeline?
We host a 30 minute ceremony, a 1.5 hour cocktail and a 4.5 hour reception.
6.5 hours total if ceremony is onsite.
6 hours total if ceremony is offsite.
What is considered a standard start time?
5pm or 5:30pm.
Keep in mind, majority of hotel check-in times are 3pm or 4pm.
What time will my wedding start with an ON-SITE ceremony?
On Sundays, the latest you can start your ceremony is 5pm because that would lead you to a 11:30pm end time which is the latest we can host your wedding till. You can start any time before 5pm!
On Fridays and Saturdays, the latest you can start your ceremony is 6:30pm because that would lead you to a 1am end time which is the latest we can host your wedding till. You can start any time before 6:30pm!
When is the Ceremony Rehearsal?
Your rehearsal will be the day of your wedding. Closer to your wedding date your Event Manager will send you over a processional guide, you will fill this out and review with your Event Manager. Your maître d, who is well versed in doing so will be onsite to orchestrate the rehearsal for you. It takes about 20 minutes.
We suggest the wedding party arrives to the venue at least 90 minutes prior to your start time. The bride does not always have to be a part of the rehearsal, it is mostly for the parents & wedding party. We find that doing it the day of your wedding enhances the excitement of your day and sets the tone for what’s to come!
What time will my wedding start with an OFF-SITE ceremony?
On Sundays, the latest you can start your cocktail is 5:30pm because that would lead you to a 11:30pm end time which is the latest we can host your wedding till. You can start any time before 5:30pm!
On Fridays and Saturdays, the latest you can start your cocktail is 7pm because that would lead you to a 1am end time which is the latest we can host your wedding till. You can start any time before 7pm!
When is my Planning Appointment?
3 months before the wedding, your Concierge Specialist will introduce you to your Event Manager to schedule your planning session! Your Event Manager will guide you through selecting your menu, cake, ice sculpture, linens, and planning of your timeline. The planning appointment is typically Tuesday-Thursday between 10am-5pm, plan for about 90 minutes!
Please, note this is NOT a tasting.
Cescaphe does NOT offer a formal or private menu/cake tasting.
When should I mail Save the Dates?
At least 8-6 months prior to wedding date.
What details should I include on my Save the Dates?
- You & Your Partner's Names
- Wedding Date
- Wedding Location
- Notice for a Formal Invitation to Follow
- Wedding Website Link
When should I mail Formal Invitations?
At least 8 weeks prior to wedding date.
Do I need to include entree selection in my invitations?
You do not need to list any menu details on your invitations! Your guests will choose from your selected menu the night of the wedding.
Our servers will greet your guests at their table and discuss the menu with them, while also asking for any dietary restrictions/allergies.
We provide a menu in a standard font and color which is rectangle with a black font on white paper. If you wish to use a different style, you are welcome to bring in menus from an outside source and we can place them on the tables for you.
What should my RSVP due date be?
At least 5 weeks prior to wedding date.
When will I begin creating the floorplan with my Event Manager?
5-4 weeks prior to wedding day when you receive majority of your RSVPs.
What wedding details should be finalized 3 weeks prior to wedding date?
- Menu, Beer, Signature Cocktail, Linen & Napkin Selections
- Ice Sculpture Design
- Cake Flavor & Design
- Timeline
- Floorplan
- Alphabetized Guests List with table numbers and dietary needs.
- Wedding Party Ceremony line-up (if applicable).
- Wedding Party Reception Entrance line-up.
- Drop-off check-list
When is the final guests count due?
2 weeks prior to wedding day.
When is my Drop-Off Appointment?
Typically the Tues, Wed or Thurs week of the wedding.
What items should I consider for my Drop-Off Appointment?
- Copy of Guests List
- Copy of Ceremony Line-Up
- Copy of Reception Line-Up
- Ceremony Programs
- Place cards or Seating Chart
- Signage
- Card Box
- Guests Book & Pen
- Family Photos
- Table Numbers
- Votive Candles
- Amenity Baskets
- Toasting Glasses
- Cake Topper
- Cake Knife Set
- Cake Bags
- Favors
When is the final Cescaphe balance due?
The Tuesday week of wedding.
Does Cescaphe have a payment plan?
Cescaphe does not have a payment plan available for you to use.
You are welcome to submit payments at your own discretion, as long as your final balance is paid by the Tuesday the week of your wedding.
If you decide to make payments over a period, we recommend paying up until you reach your minimum cost.
Minimum Cost = Guests Count Minimum x Price Per Person
Once the final guests count is confirmed (2 weeks prior), your Event Manager will inform you of the remaining balance.
Hotel Blocks
Can I mail my Save the Dates if I have not booked my hotel block yet?
Yes! Be sure to include your wedding website link on the Save the Date. You can update your website over a period of time as you begin finalizing your wedding details.
When should I book my hotel block?
It is best to secure your hotel block early.
The hotels usually offer the best rates the further out you are. The reason being, the hotels only have a certain number of rooms that they sell as a “group block” when a wedding/event books over a certain date, the rate will increase for the next inquiry over that date.
The hotel is likely offering you the lowest rate the further out you are, they will also offer the most rooms as a courtesy the further out you are.
Will I be charged for my hotel block?
Our Hotel Partners offer Courtesy Blocks, which are complimentary. The hotel will offer a certain amount of rooms with no financial obligation.
About 30 days before your wedding, any rooms that are not booked will simply be released. You will be issued the exact “cut-off” date once you move forward with the hotel.
There is no penalty for not booking the rooms you hold within your block.
How many rooms will hotels offer as a courtesy block?
15-30 rooms per night depending on the hotel.
What if I want more rooms than what the hotel is offering as a courtesy block?
If you want more rooms than what the hotel is offering as a courtesy, then you will have to sign off on an attrition rate guaranteeing a certain amount of rooms book, typically around 80% of the total rooms blocked.
We recommend sticking with the courtesy block that was offered and if you need more rooms, choosing a second hotel nearby.
Can I add more rooms to my block?
Yes, but it is not guaranteed. If all the rooms in your Room Block end up booking, the hotel may release more rooms into your block at the same rate. This is not guaranteed, but something the hotels will accommodate if they have the rooms available.
At any point you can reach out to your hotel contact and request a“Rooming List.” This is a list of all guests that have booked a room under your block. This will tell you how many rooms you have left to book.
What number of rooms do you recommend estimating?
Begin by determining the number of guests coming from out of
town. Utilizing an average percentage can be highly beneficial. For instance,
if you anticipate inviting 225 guests and 25% of them are traveling from out of
town, that will amount to 56 out-of-town guests. Divide the number of
out-of-town guests by 2, as one hotel room typically accommodates 2+ guests.
This calculation will provide you with the expected number of rooms. Based on
your estimated 25% ratio, you should anticipate requiring 25-28 hotel rooms for
the night.
How many hotel blocks do you recommend?
Its best to stick with 2 hotels at most.
Most hotels offer concessions based on the pick-up rate, if you have too many hotel options you will not be as likely to receive the concession offered based on how many rooms book within your block.
It is best to keep the hotels close to one another so your guests are all traveling to the same general location. You do not want people spread all over the city to benefit transportation, after parties and brunch accommodations.
Can I request early check-in?
Early check-in generally cannot be guaranteed. Since the availability at the hotels changes so frequently, most properties are unable to guarantee an early check-in.
To absolutely guarantee that you or a guest will be able to get in to a guestroom early, the room would need to be booked the night before.
Our hotel partners are very used to the fact that a lot of times, wedding guests want to be able to check in to their guestrooms early so they will do their very best to get them in to rooms as soon as possible. We always recommend having your guests call the night before to ask for early check in, so the hotel has an idea of how many rooms they are hoping to get cleaned and ready early.